Cancellation
All terms and conditions below are made with the best interests of The Client and Ben Francis in mind. If you have a query or need clarification of any points then please feel free to contact us.
BOOKING CONFIRMATION
Bookings are confirmed upon verbal, electronic, or written acceptance of this booking by both the Client and Ben Francis. Once the booking is confirmed, the Client and Ben Francis shall be bound by these Terms and Conditions.
BOOKING DEPOSIT
The Booking Deposit is a non-refundable pre-payment fee which is payable by the Client to Ben Francis on confirmation of the booking. The Booking Deposit is payable to Ben Francis at the point of booking by debit/credit card or on invoice within 7 days. If the Client fails to pay the Booking Deposit within the stated period (7 days), Ben Francis has the option of treating the failure as a cancellation by the Client.
CANCELLATIONS
Cancellation by the Client
All cancellations must be made in writing to Ben Francis and will be subject to the following terms:
- If the Contract is cancelled by the Client within 21 days of the Event Date, 50% of the final fee will be due.
- If the contract is cancelled by the Client within 48 hours of the Event Date, 100% of the final fee will be due.Any applicable cancellation fees shall be payable by the Client to Ben Francis within 7 days of cancellation notice.
Cancellation by Ben Francis
In the very unlikely event of cancellation, Ben Francis will be liable to pay the Client a fee equal to the Booking Fee paid by the Client to confirm the booking, and this must be paid within 7 days.
BALANCE PAYMENT
Unless otherwise agreed, the balance payment is payable by the Client to Ben Francis within 48 hours of the Event Date by bank transfer. Any other arrangements for the payment of the balance must be agreed between Ben Francis and the Client and must be stated in this contract.
LATE PAYMENTS
Any overdue invoices relating to this Contract (remaining unpaid beyond the stated payment period) may be subject to a £25 late payment charge.
CHANGE OF EVENT SCHEDULE
If the Artist is unable to perform their full performance time within the time schedule outlined in the Contract due to changes or over-running of the event schedule which are beyond their control, then there will be no reduction in Ben Francis’s fee.
PUBLIC LIABILITY & EQUIPMENT SAFETY
Ben Francis accepts full responsibility for maintaining their own public liability insurance (minimum of £1 million) and equipment safety documentation, including P.A.T. testing certificates for all electrical equipment used at the event.
ARTIST’S OBLIGATIONS
Ben Francis will provide a highly professional level of performance and shall behave in a professional manner at all times during their time in attendance at the event.
AGGRESSIVE BEHAVIOUR
If Ben Francis is subjected to aggressive or abusive behaviour, the Client must immediately have the perpetrators of such behaviour removed from the premises where the event is taking place. If the Client fails to do so, Ben Francis may terminate their performance immediately with no penalty, and in such a situation, the event will be treated as cancelled by the Client.
LICENSES
The Client shall ensure that all necessary licenses and permissions for the event are in place.
FORCE MAJEURE
In cases of Force Majeure (which shall be known as war, fire, death, serious illness, epidemic, strike, labour dispute, accident, civil commotion, national calamity, act of God) which are not attributable to any act or failure to take preventative action by the Client or Ben Francis, then the Client or Ben Francis may cancel this booking without penalty other than the loss of the Booking Deposit.
Contact Me:
If you have any questions or concerns about my use of Cancellation policy, please contact me at Benfranicshq@gmail.com.
